Lilac Insights
At Lilac Insights, we ensure our Values are embedded into every practice and every leader is coached and supported on making these the pillars of decision making. From the point of induction, values becomes a part of every stage of an employee’s life cycle – through probation to confirmation, rewards, performance evaluation, and leadership development, even in IJPs.
We create a culture that encompasses and builds upon these values, and is shared with our partners, consultants and guests.
Trust & Commitment:
We keep faith in the reliability and truthfulness of our employees and all our stakeholders. We stand for Integrity and set standards for it, inspiring others to be always fruitful and fair. We dedicate ourselves and make genuine efforts and actions to deliver on promises we make.
Service Excellence:
We strive to deliver an extraordinary service experience to our customer. We consistently look out for innovations in our approach and our processes to deliver service that surpasses customer expectations.
Compassion:
We are sensitive to the fact that our actions and behaviors affect our associates. We appreciate others perspective when they are different from our own. We empathize with our patient’s distress and go beyond the call of duty to alleviate it.
Courage:
We wilfully face uncertainties, challenge status quo and take risks. We have the fortitude to stand by our convictions rather than compromise on our ethics. We embrace the unknown, pioneering new science and new ways of doing business. We have the self-honesty to admit when we are wrong and courage to change.
